Central America Invests in Innovation: 73% of Companies Plan New Product Development to Meet Customer Needs
By Guy José Bendaña-Guerrero & Asociados

A recent KPMG regional business report reveals a strong focus on innovation among companies in Central America and the Dominican Republic, with 73% planning the development of new products to better serve customer needs in 2026.
The study, Regional and Business Prospects 2026: Strategies to Drive Innovation in a Challenging Environment, shows that businesses in the region are not only optimistic about growth but are also proactively looking to innovate despite economic and regulatory challenges.
According to the report, 89% of senior executives expect sales to increase in the coming year, with most forecasting moderate growth—a key sign of confidence in the regional economy. However, companies also face significant hurdles. The biggest challenge reported by 60% of respondents is attracting both domestic and foreign investment, while 44% point to the need for supportive public policies that encourage private investment.
Other critical operational challenges include:
-Talent attraction and retention, identified by about 45% of companies.
-Complex and burdensome tax compliance requirements.
-Regulatory changes and limitations in technical skills within internal teams.
-Strategic Priorities and Innovation Focus
Innovation and technology are high on the agenda for companies in the region. The report highlights that:
-62% plan significant investment in analytics and data technology.
-56% intend to invest in cloud solutions.
-54% are focusing on new applications and digital tools.
Artificial intelligence (AI) is also gaining traction, with many executives indicating plans to use it to improve customer experience, enhance operational efficiency, and reduce costs.
Despite the positive direction, the maturity level of innovation varies widely—only 15% of companies are at an advanced stage focusing on continuous improvement, while a significant portion remain in early or reactive innovation stages.
Growth Strategies and Nearshoring
Companies are exploring geographic expansion as part of their growth strategy. While some are leveraging nearshoring opportunities, 35% do not yet consider it central to their strategy, and others are planning to strengthen technical capabilities to benefit from these trends. Expansion plans include:
-Nearly 40% planning to expand nationally.
-24% looking to expand internationally to access new markets and form strategic alliances
